PARAMO GUARANTEE
Under the Páramo guarantee, any manufacturing fault will be resolved free of charge. This excludes general wear and tear over time or accidental damage. Although we source the highest quality components for use in our garments, no component will last forever, and varying levels of use will affect their lifespan. Any charges made for a repair or alteration will be at the discretion of Páramo based on a fair assessment.
To be covered by the guarantee, your Páramo garment must have been registered with us within 3 months of purchase OR we require a valid receipt/proof of purchase from an authorised Páramo retailer.
Any work carried out on a Páramo garment by a third party will invalidate the guarantee.
The guarantee is limited to the repair of the garment and excludes consequential loss or damages.
AFTERCARE
Páramo fabrics offer significant advantages in terms of waterproofness and durability and correctly caring for them is essential for their performance and longevity.
Our product pages provide specific information on the recommended aftercare for each garment and you can find further detailed information on how to care for your Páramo jacket here.